Terms and Conditions

Conditions of Use

Shipping Policy

We ship via USPS Mail. In-stock items will ship within 24 hours from the time your order is placed. Please allow 3 to 10 business days for delivery. We charge a maximum of $12.95 for shipping to any Continental US destination – regardless how big the package is or what we had to pay to get it to you.

We can ship outside of the United States; shipping costs will vary by size and weight of the box. Please contact us prior to your order. CANIS CALLIDUS LLC. is not responsible for shipping delays or problems once a package leaves the United States. Postal services vary from country to country, so we cannot know when your package will arrive.

Overnight, 2nd Day Air and Express Shipping are available. Please contact us for this service and we will be happy to include it. Charges will appear separately on your bill. Orders placed after 3:00 pm may cause delay of one day.

Cancellations

If you have placed an order and would like to cancel it, please, contact us immediately so we can pull it from the ship-out stack. Unfortunately, we are not able to cancel orders once they have been picked out and are out of our door. Please refer to our Returns Section for ease of returns.

Sales Tax

If the destination of your package is within the State of Georgia, a 6% sales tax will be included on your order and will appear separately on your bill. If the destination of your package is outside the State of Georgia, no sales tax will be charged.

Out of Stock Items

Please contact us if you wish to make sure that the items you are ordering are in stock today. Many items are leaving our store on an hourly basis. Therefore, an item may be out of stock even though it does not say so on the web page. Thanks for your understanding.

If you place an order that contains an out-of-stock item, it is our practice to go ahead & ship the in-stock items immediately. We will email you when the back-ordered items arrive to see if you would still like them, and then ship to you with no additional charge.

Returns

CANIS CALLIDUS LLC. offers a 30-day return policy on all items. If you are unhappy with your item, you may return it on your expenses for a refund, excluding shipping charges and a 10% restocking fee. We do request that the item has not been used and is in its original packaging. To receive a refund, you must include with the item your name, address, and phone number along with the original receipt.

Defective items may be returned for a full refund within 30 days. Please include a note explaining why the item is defective and include your name, address, and phone number along with the original receipt. If it is a manufacturer's problem, CANIS CALLIDUS LLC. will refund shipping charges if replacement is not requested.

Mail any returns to

CANIS CALLIDUS LLC.
P.O. Box 222
Tyrone, GA 30290